FAQ - Questions and answers

We look at how your processes currently work, where digital solutions are already in use and where there is still potential. At the end, you will receive a clear assessment of how far your company has come in terms of digitalisation — understandable and without technical jargon.

Request a digitalisation check now

Digital transformation in small and medium-sized businesses occurs in distinct phases. These phases include analyzing existing processes, defining digitalization goals, selecting suitable software and automation solutions, and implementing them technically and organizationally. The goal is to increase efficiency, integrate processes, and engage employees.
FIRMENPUNKT develops customized transformation roadmaps for this purpose. How does digital transformation work in small and medium-sized businesses?

Start the roadmap to digitalisation

Yes, we actively support you in introducing, adapting and continuously improving digital solutions — in a practical, understandable way that is closely aligned with your company's day-to-day operations.

Request implementation support

Successful implementation of AI in a company is a step-by-step process. First, suitable processes are analyzed. Then, appropriate AI applications are selected. Next, the AI is technically implemented and organizationally integrated. Employee acceptance, training, and legally compliant use of these technologies are also critical to success.
FIRMENPUNKT provides structured, practical support throughout this process.

Book technology consulting

From apps for mobile devices and web applications to complex business models and data analysis, we develop customised solutions for virtually any requirement.

Request software project

Through a joint discussion in which we gather requirements and visualise processes. This creates a clear image of how the solution should function later on.

Arrange a project kick-off meeting with us

Yes, we first examine whether existing software can be meaningfully expanded or adapted. If not, we develop suitable extensions or new solutions.

Request a system check

Yes, we will guide you through the implementation process, train your employees and assist you with any questions you may have during daily operations. Maintenance and further development are naturally included.

Request support & training

We support you in selecting the right software — tailored to your goals, processes and future plans.

Start software consultationw

Yes, we develop practical concepts, test them and support their implementation within the company.

Request a customised acceptance concept

Of course — we keep your concepts up to date, both technically and organisationally, so that you are optimally positioned for the long term.

Request a strategy update

Yes, AI consulting is one of our main areas of expertise — from legal requirements to selecting suitable AI solutions and developing AI agents.

Book AI consulting

Yes, we provide comprehensive support: from analysis and planning to practical implementation.

Launch a holistic transformation

In the context of digitalization, IT security, and AI, compliance refers to adhering to regulatory requirements while ensuring their technical and organizational implementation. This includes data protection under the GDPR, IT security requirements (e.g., NIS2), and guidelines for the responsible use of AI. The goal is to minimize risks while enabling digital innovation.
FIRMENPUNKT offers comprehensive compliance consulting services to help you achieve this.

Request compliance advice

We support you in setting up and operating a data protection-compliant company — including all documentation, training and, if required, as an external data protection officer.

Request data protection support

Yes, we take care of all the legal documentation and support you in verifying your data protection compliance.

Outsource data protection documentation

We check whether your company is affected, determine the necessary steps and accompany you throughout the entire process — e.g. through risk analyses or security guidelines.

Have an NIS2 check carried out

Yes, we help set up an Information Security Management System, including all guidelines, analyses and documents.

Start setting up ISMS

AI compliance and AI governance refer to the transparent, responsible, and legal use of AI systems within an organization. This includes compliance with legal requirements, such as the GDPR and the EU AI Act; assessing risks, documenting AI systems and establishing clear responsibilities and control mechanisms.
FIRMENPUNKT helps companies establish practical AI governance structures.

Request AI governance consulting

No — it is specifically aimed at medium-sized companies and is deliberately designed to be practical and straightforward.

Request consulting services for medium-sized companies

Because these areas are closely related. FIRMENPUNKT ensures a seamless integration — technically, organisationally and legally.

Start holistic compliance

Yes, there is a non-binding initial consultation to clarify requirements and determine the next steps.

Book a free initial consultation

Sustainability is an integral part of our corporate philosophy. We base our actions on the 2030 Agenda and combine ecological, economic and social responsibility.

Learn more about sustainability

Yes, we train IT specialists (Data and Process Analysis) and offer interns a dynamic and engaging business environment.

Find out more!